ANALYTICS
“Analysis is the art of creation through destruction.”
– P.S. Baber, Cassie Draws the Universe
Many of the tools we went over in the previous problem solving section focused on conceptual thinking. In this section, we’ll focus on quantitative and analytical thinking tools.
As a strategic leader, you don’t need to be an expert in analytics, but you do need to have strong working knowledge. Within the data of your organization and external to your organization lie not only the clues to what your most significant problems are but also often the solutions to those problems. And, analytics enables you to transform data into information, information into knowledge, and knowledge into insight and action.
I’ll go over the core analytic tools you need to build a strong working knowledge base, including:
1. Synthesis
2. Data to Knowledge
3. Data Analysis
4. Pareto Principle
5. Segmentation
6. Normalization
7. Probabilities
8. Modeling
9. Charts
10. Experimentation
11. Benchmarking
12. CRM
Just like all of the sections on this site, you can pick and choose a topic or if you want a nice overview of a section read the topics in order.